Contents

  1. Introduction and Acceptance
  2. Membership Details
  3. Term
  4. Cooling Off Period
  5. Participant's Obligations
  6. 24/7 Use
  7. Payment
  8. Debt Recovery
  9. Suspension of Membership
  10. Transfer of Membership
  11. Third Party Goods and Services
  12. Liability and Indemnities
  13. Warranties
  14. Privacy
  15. Cancellation
  16. Dispute Resolution
  17. Notices
  18. General
  19. Definitions
  20. Appendix A – Pre-Activity Questionnaire
  21. Appendix B – Agreement and Waiver
  22. Appendix C – DDR Service Agreement

Introduction and Acceptance


Membership Details

1.
Your Membership Details are the membership details provided to or accepted by you at sign-up, including through the website, online checkout, ClubFit, the member portal, an app, an email confirmation, your membership profile, or any other written or electronic sign-up process used by Adapt Fitness. Your Membership Details set out your identity and contact details, Membership Plan, Commencement Date, Minimum Term (if any), Fees, billing frequency, payment method, inclusions and access rights, cancellation consequences, any disclosed dishonour, replacement fob, tailgating or other fees, and any special conditions.

Term

2.

This Agreement commences on the Commencement Date and continues:

  • a.for the prepaid Minimum Term specified in the Membership Details for Upfront Membership Plans, and does not auto-renew unless expressly agreed;
  • b.for the Minimum Term specified in the Membership Details for fixed term Direct Debit Membership Plans, and then automatically continues on a no-lock-in Direct Debit basis, on the same terms, until cancelled in accordance with this Agreement (unless your Membership Details or checkout details state otherwise); and
  • c.for no-lock-in Direct Debit Membership Plans, until cancelled in accordance with this Agreement.

Cooling Off Period

3.
You are able to cancel this Agreement without incurring any cancellation Fees, if you notify us of your intent to cancel in writing within 7 days of accepting this Agreement (Cooling Off Period).

Participant's Obligations

Capacity and Age

Pre-Activity Obligations

4.

The Member warrants that, on or prior to the Commencement Date, they:

  • a.will complete the PAQ through Adapt Fitness' or ClubFit's onboarding process, as referred to in Appendix A; and
    • i.if they answer 'yes' to any of the questions contained in the PAQ, obtain a doctor's certificate stating that they are allowed to participate in the Activities; or
    • ii.acknowledge that if Adapt Fitness reasonably requires medical clearance and they do not provide it, Adapt Fitness may refuse or suspend their access to the Gym or particular Activities;
  • b.have accepted the Waiver located in Appendix B;
  • c.have accepted the DDR Service Agreement (where applicable) in Appendix C; and
  • d.accept any Third Party Terms, in accordance with clause 10.

General

Instructions and Safety

5.

The Member warrants that they:

  • a.will undertake an instructional induction with Adapt Fitness' Personnel prior to using the Gym or engaging in the Activities whereby the Member will be shown the Gym, emergency exits, duress lanyard and button locations, security cameras, safety features of the equipment and other facilities, and will be required to complete a checklist to confirm completion;
  • b.comply with any safety guidelines, instructions and/or rules that Adapt Fitness' Personnel provide to them;
  • c.stop participating in any Activities, and alert Adapt Fitness or its Personnel, if the Member has any concerns about their health or safety or if they start feeling dizzy, faint, unwell or feel any unusual pain during the Activities; and
  • d.be responsible for their own safety and that of any person under the age of 18 years for whom they have signed responsibility.

Health and State of the Participant

6.

The Member warrants that they:

  • a.must disclose any pregnancy, injury, illness, medication, disability or health condition that may affect their safe participation in the Activities, and obtain medical clearance where appropriate or reasonably requested (Condition);
  • b.will notify Adapt Fitness immediately if they develop a Condition;
  • c.are aware and agree that if they have a Condition, Adapt Fitness might refuse them participation in some and/or all Activities;
  • d.are aware that the Activities, even when no accident occurs, may involve risk to health;
  • e.will not participate in the Activities under the influence of drugs, alcohol or illicit substances;
  • f.will not participate in the Activities, if ill, injured or feeling unwell; and
  • g.will warm-up prior to participating in the Activities.

Gym Use

7.

The Member must:

  • a.use the access fob/key tag issued to them by Adapt Fitness each time when entering the Gym;
  • b.cover any surfaces at the Gym, including all equipment and exercise mats, with a clean towel during use and wipe down each piece of equipment after use;
  • c.not use abusive, offensive or threatening language or behaviour while at the Gym;
  • d.at all times wear clean clothing appropriate to the Activities they are undertaking and/or as instructed by Adapt Fitness from time to time (jeans, work clothes, boots, or clothing with offensive or inappropriate images are not permitted);
  • e.wear enclosed footwear at all times while at the Gym;
  • f.not enter the Gym under the influence of drugs or alcohol;
  • g.not smoke, consume alcohol, drugs, foods, and/or chew gum at the Gym;
  • h.not use the equipment and/or facilities without seeking instructions from Adapt Fitness Personnel if the Member is not familiar with the equipment and/or facilities;
  • i.not intentionally drop weights, and return them to their correct place after use;
  • j.not film or photograph other members without their consent;
  • k.not provide unauthorised personal training services to other members;
  • l.immediately stop using, and report to Adapt Fitness, any equipment that is damaged or appears unsafe;
  • m.not engage in harassment, bullying or threatening behaviour towards other members or Adapt Fitness Personnel; and
  • n.in an emergency, call 000 first.

Possessions

Carpark

8.
If car parking is made available at the Gym, it is provided for convenience only, is used unsupervised and at the Member's own risk, and, to the extent permitted by law, Adapt Fitness is not responsible for loss or damage in connection with the Member's use of the car park unless caused by Adapt Fitness' negligence, breach of this Agreement or breach of law.

Guests

Access Fobs


24/7 Use

Conditions

9.

If your Gym provides 24/7 Access and you access the Gym outside the Staffed Hours you understand and agree that:

  • a.you will be using the Gym and any facilities and equipment unsupervised, and as such you voluntarily expose yourself to higher risk of serious injury;
  • b.there might not be anyone at the Gym to assist you in case of an accident;
  • c.Adapt Fitness' liability to you will be limited in accordance with this Agreement, specifically the liability clauses;
  • d.some areas, such as staff-only or storage areas identified by signage (Restricted Areas), will be out of bounds outside of the Staffed Hours and/or not included in your Activities and you will not be able to use the Restricted Areas;
  • e.you must not undertake any activity that Adapt Fitness notifies as requiring supervision; and
  • f.you must not bring any person with you to the Gym, unless expressly permitted by Adapt Fitness in accordance with the Guests clause.

Consequences of Breach


Payment

Fees

Direct Debit

10.

If the Member's Membership Plan is a Direct Debit Membership Plan, the Member:

  • a.agrees to enter into a Direct Debit Request Service Agreement with ClubFit located in Appendix C to this Agreement;
  • b.authorises Adapt Fitness and/or ClubFit to debit the Member's nominated payment method in accordance with the Membership Details and DDR Service Agreement;
  • c.acknowledges and agrees that ClubFit may charge a transaction or processing fee for each direct debit payment, as disclosed to the Member at sign-up;
  • d.must ensure that there are sufficient funds available in their account and that their payment details are kept current, to allow ClubFit to debit the Fees payable;
  • e.must give Adapt Fitness a notice of at least 48 hours if:
    • i.the Member is transferring or closing the account specified in their DDR;
    • ii.there are any changes to the Member's credit card specified in their DDR; and
  • f.acknowledges and agrees that if a debit is returned by the Member's financial institution as 'unpaid':
    • i.you must pay any failed payment, dishonour, processing or administrative fee of $1 in addition to the amount charged by ClubFit which at this time is $4 ($5 in total), to the extent permitted by law; and
    • ii.Adapt Fitness may reattempt the failed payment, and may suspend your access to the Gym until all overdue amounts are paid. If 3 consecutive direct debit payments fail, Adapt Fitness may suspend or terminate your membership and recover any outstanding amount from you.

Upfront Payment

11.
If the Member's Membership Plan is 'Upfront', the Member must pay for all goods and services upfront at the time of booking using the payment method specified in the Membership Details (Upfront Membership Plan).

Fee Increases

12.
We reserve the right to increase the Fees at any time after the period of your initial Membership Plan has ended, or at any time if your Membership Plan is 'Month to Month', by giving you a 31-day notice of such increase.

Invoices

13.
If Adapt Fitness issues an invoice to the Member, payment must be made by the time(s) specified in such invoice.

GST

14.
Unless otherwise indicated, amounts stated in the Membership Details include GST.

ClubFit / Payment Provider

15.
Adapt Fitness uses ClubFit to collect Fee payments. The processing of payments by ClubFit will be, in addition to this Agreement, subject to your DDR Service Agreement in Appendix C and the privacy policy of ClubFit. We are not responsible for any act, omission, delay, outage, processing error or security issue caused by ClubFit or another third party payment provider, except to the extent required by law or to the extent caused or contributed to by us. We reserve the right to correct, or to instruct ClubFit to correct, any errors or mistakes in collecting your payment.

Debt Recovery

16.

If you do not pay an amount due under this Agreement on or before the date that it is due:

  • a.Adapt Fitness may recover unpaid amounts owing under this Agreement, including by referring the matter to a debt collection agency as a last resort; and
  • b.you must reimburse Adapt Fitness for reasonable costs actually incurred in recovering unpaid amounts, to the extent permitted by law.

Suspension of Membership


Transfer of Membership

17.
Memberships are personal to the Member and cannot be transferred, assigned or given to another person unless Adapt Fitness agrees in writing.

Third Party Goods and Services


Liability and Indemnities

No Reliance

18.
The Member acknowledges that in deciding to pay for the Activities and in entering into this Agreement the Member has not relied on the skill or judgment of Adapt Fitness and that the Member has satisfied itself as to the condition and suitability of the Gym and/or Activities and their fitness for the Member's purpose.

Liability

Consequential Loss

To the maximum extent permitted by law, neither party will be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue in connection with this agreement or any goods or services provided by Adapt Fitness, except:

Risk

Indemnity

19.

The Member indemnifies Adapt Fitness from and against all losses, claims, expenses, damages and liabilities (including any taxes, fees or costs) which arise out of:

  • a.any breach of this Agreement by the Member;
  • b.any negligent, fraudulent or criminal act or omission of the Member or its Personnel; or
  • c.an event, where circumstances giving rise to a claim, were caused or contributed to by the Member.

This indemnity is reduced proportionately to the extent that the relevant loss, claim, expense, damage or liability was caused or contributed to by Adapt Fitness, and does not apply to liability that cannot lawfully be excluded or transferred.


Warranties


Privacy


Cancellation

By Company

21.
Adapt Fitness may terminate this Agreement in whole or in part by written notice to the Member for a serious breach, a safety or security issue, a repeated breach, non-payment after reasonable notice, or any other breach that is not remedied within a reasonable time after Adapt Fitness has given the Member notice of the breach and, where the breach is capable of remedy, a reasonable opportunity to remedy it.

Notice — All Members

22.
You must provide at least 7 days' written notice to Adapt Fitness, unless your Membership Details or checkout details state a longer notice period (not to exceed 30 days), given by email to Adapt Fitness' nominated email address, in person at the Gym during staffed hours, or another written method notified by Adapt Fitness (Notice).

No-Lock-In Direct Debit Membership Plans

23.
If you are on a no-lock-in Direct Debit Membership Plan, no cancellation fee applies. You remain responsible for any Fees falling due during the Notice period, and your access continues until the cancellation date unless suspended earlier due to non-payment, a safety issue or misconduct.

Fixed Term Direct Debit Membership Plans

Upfront Membership Plans

24.
If you are on an Upfront Membership Plan, no refund is available for a change of mind or for any unused portion of your membership term, except as required by the Australian Consumer Law. Your Upfront Membership Plan does not auto-renew unless expressly agreed. Adapt Fitness may, at its discretion, offer a suspension, extension, credit, transfer or partial refund in cases of genuine hardship, illness, injury, relocation or other exceptional circumstances.

Survival

25.
Any clause that by its nature would reasonably be expected to be performed after the termination or expiry of this Agreement will survive and be enforceable after such termination or expiry.

Dispute Resolution


Notices


General

Governing Law and Jurisdiction

26.
This Agreement is governed by the laws of Victoria, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Victoria and courts of appeal from them in respect of any proceedings arising out of or in connection with this Agreement.

Amendments

27.
This agreement may only be amended in accordance with a written agreement between the parties.

Waiver

28.
No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

Severance

29.
Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.

Joint and Several Liability

30.
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.

Assignment

31.
A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.

Counterparts

32.
This agreement may be executed in any number of counterparts. Each counterpart constitutes an original of this agreement and all together constitute one agreement.

Costs

33.
Except as otherwise provided in this agreement, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing this agreement.

Entire Agreement

34.
This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.

Interpretation


Definitions

35.
In addition to capitalised terms defined in the Agreement Details above, capitalised terms used in this agreement will have the following meanings:
Term Meaning
24/7 Access means access to the Gym outside of the Staffed Hours.
Activities means the Member's use of the Gym, equipment, facilities, classes, services and any other activities offered by Adapt Fitness from time to time, including as described in the Membership Details.
Direct Debit Request, DDR means the Direct Debit Request located in the Membership Details authorising ClubFit to debit your nominated account or credit card for Fees payable to Adapt Fitness in accordance with the DDR Service Agreement.
DDR Service Agreement means the direct debit request / payment terms between you and ClubFit relating to the Fees payable under your Membership Details, provided separately to you through ClubFit or at sign-up, as referred to in Appendix C.
Commencement Date has the meaning set out in the Membership Details.
Fees has the meaning set out in the Membership Details.
Gym means the venue specified in the Membership Details.
Laws mean any applicable statute, regulation, by-law, ordinance or subordinate legislation in force from time to time in the relevant jurisdiction(s) where the Activities are performed or received and includes any industry codes of conduct.
Member, you, your has the meaning set out in the Membership Details and includes the parent or guardian of the Member if the Member is under 18 years of age.
Membership Details has the meaning set out in clause 1 of these Terms and Conditions.
Membership Plan has the meaning set out in the Membership Details and relates to the contract length and payment terms a Member has selected.
Personnel means, in respect of a party, that party's officers, employees, contractors (including subcontractors) and agents.
Staffed Hours means the hours during which the Gym is staffed by Adapt Fitness Personnel, as notified by Adapt Fitness from time to time.
Third Party Terms has the meaning set out in the Third Party Goods and Services clause.

Appendix A

Pre-Activity Questionnaire (PAQ)

The Member's Pre-Activity Questionnaire (PAQ) is completed as part of the Adapt Fitness / ClubFit sign-up and member onboarding process, and is not set out in this appendix.


Appendix B

Agreement and Waiver

Warning Under the Australian Consumer Law and Fair Trading Act 2012

Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you—

  • are rendered with due care and skill; and
  • are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
  • might reasonably be expected to achieve any result you have made known to the supplier.

Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the supplier is entitled to ask you to agree that these statutory guarantees do not apply to you. If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 if you are killed or injured because the services provided were not in accordance with these guarantees, are excluded, restricted or modified in the way set out in this form.

NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier's part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.

Adapt Fitness 24/7 Waiver

This Waiver applies to your participation in the Activities at the Gym and forms part of your Agreement with Adapt Fitness, accepted by you in accordance with the Introduction and Acceptance clause of these Terms and Conditions.

You acknowledge that participating in the Activities and using the Gym, its equipment and facilities involves inherent risks, including accidents, physical or mental injury, illness, property damage and, in rare cases, permanent disability or death. These risks arise from matters including strength training, free weights, cardio and resistance equipment, equipment misuse or failure, slips, trips and falls, overexertion, medical events, training without a spotter, and unstaffed access to the Gym.

You acknowledge and agree that:

You warrant that you have accurately disclosed any injury, illness, disability, pregnancy, medication, medical condition or other circumstance that may affect your safe participation in the Activities, including via your Pre-Activity Questionnaire (PAQ). You agree that you are responsible for determining whether you are medically and physically fit to participate, that you will obtain medical advice or clearance where appropriate or reasonably requested by Adapt Fitness, and that you will immediately stop participating and seek medical attention if you experience pain, dizziness, faintness, illness or unusual discomfort.

Where the Member is under 18 years of age, the parent or guardian who accepts this Agreement consents to the Member participating in the Activities permitted for their age, confirms that the health and medical information provided for the Member is accurate, accepts this Waiver on the Member's behalf to the extent permitted by law, and remains responsible for ensuring the Member complies with the Agreement and this Waiver.

Subject to the Warning above, and only to the extent permitted by section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic) and any other applicable law, Adapt Fitness and its officers, employees and contractors (Releasees) exclude liability for death, physical or mental injury, disease or any other condition suffered by you because the recreational services were not supplied in accordance with an excludable statutory guarantee. This exclusion does not apply to gross negligence, reckless conduct, fraud or wilful misconduct on the part of a Releasee, or to any liability that cannot lawfully be excluded, restricted or modified. Nothing in this Waiver excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

You indemnify the Releasees against any third-party claim, liability, loss, damage or reasonable expense to the extent caused by your deliberate, reckless, fraudulent or negligent act or omission, or your material breach of the Agreement or this Waiver. This indemnity is reduced proportionately to the extent the relevant claim, liability, loss, damage or expense was caused or contributed to by a Releasee, and does not apply to liability arising from a Releasee's gross negligence, reckless conduct, wilful misconduct or fraud, or to liability that cannot lawfully be excluded or transferred.

If any part of this Waiver is found by a court to be void, unenforceable or in violation of any statute, that part only is severed, and the remainder of this Waiver continues in full force.

Acknowledgment

By accepting this Agreement (including by checkbox, clickwrap or electronic signature), you acknowledge that you have read and understood this Waiver, that it affects your legal rights, and that you accept it voluntarily and without any inducement.


Appendix C

DDR Service Agreement

The ClubFit Direct Debit Request / payment terms are provided separately through ClubFit or at sign-up, and apply where you pay by direct debit. A copy of these terms is set out below.

Direct Debit Request Service Agreement

1.
I hereby request and authorise Adapt Fitness 24/7 to debit my nominated bank account/credit card for the amount specified in the Direct Debit Request.
2.
I should check with my financial institution whether direct debiting is available for my account, as direct debiting is not available on all accounts by financial institutions.
3.
If my direct debit is for a bank account and falls on a day which is not a business day, then Adapt Fitness 24/7 will direct my financial institution to debit my account on the next business day.
4.
If I wish to change or stop this direct debit, I may do so by applying in writing, provided the terms of the Membership Agreement with Adapt Fitness 24/7 have been fulfilled.
5.
I am responsible to inform Adapt Fitness 24/7 of any changes to the details I have provided in the Direct Debit Request.
6.
It is my responsibility to ensure cleared funds are available in my nominated bank account/credit card to meet the direct debit payment. If a debit is unsuccessful, I acknowledge that I will be responsible for payment of the debt plus a $5 dishonour fee incurred by Adapt Fitness 24/7 and any other fees charged by my financial institution.
7.
I should check my account statement to verify that the amounts debited from my account are correct. All enquiries in relation to a dispute must be directed to Adapt Fitness 24/7 or my financial institution.
8.
I understand that Adapt Fitness 24/7 will keep any information in the Direct Debit Request confidential. Adapt Fitness 24/7 will make reasonable efforts to keep my information secure, and to ensure that anyone who has access to it does not make any unauthorised use, modification, reproduction or disclosure of that information. Adapt Fitness 24/7 will only disclose my information to the extent specifically required by law or for the purposes of this agreement.
9.
Adapt Fitness 24/7 may provide my details to a third party debt collection agency in order to pursue collection of outstanding funds.
10.
Adapt Fitness 24/7 may vary any details of this agreement or the Direct Debit Request at any time by giving me at least 14 days written notice.
11.
Adapt Fitness 24/7 will communicate any matter relating to the Direct Debit Request via SMS, email, phone or mail to the contact details I have provided.
12.
I agree to Novatti terms and conditions and PayJam terms and conditions found at www.payjam.io/terms-conditions.

Contact Us

For any membership or legal enquiries, please contact us:

Adapt Fitness 24/7 Pty Ltd

ABN 17 685 649 576

123 Macleod Street, Bairnsdale VIC 3875

Email: admin@adaptfitness.com.au

Website: adaptfitness.com.au